Privacy Policy

Last updated: 16 September 2026

MRCP Backbenchers respects the privacy of doctors and other visitors who use our website, courses and online learning services in Pakistan. This policy explains what information we collect, why we use it and the choices available to you.

1. Information We Collect

We may collect information you provide when you create an account, enroll in a course, place an order, submit a form or contact us. This may include your name, email address, account details, billing information, course selections, learning activity and messages. Payment card or banking information is processed by the selected payment provider and is not stored in full by us.

We may also collect technical information such as IP address, browser type, device information, pages visited, referral source and cookie data for security, functionality and website improvement.

2. How We Use Information

• To create and manage your learning account.
• To process enrollments, payments and refunds.
• To provide video lectures, Q-banks, recalls, notes, mock exams, clinical modules and mentorship services.
• To communicate course, account, support and service updates.
• To prevent fraud, protect the platform and comply with legal obligations.
• To analyse and improve our content and learner experience.

3. Cookies and Analytics

We use essential cookies for login, shopping-cart and checkout functions. We may use analytics cookies to understand website performance. You can manage non-essential cookies through your browser, although disabling essential cookies may affect the website.

4. Sharing of Information

We may share only the information necessary with trusted providers that support hosting, payment processing, email delivery, analytics and course operations. We do not sell personal information. Information may also be disclosed where required by Pakistani law, a lawful request or to protect users and the platform.

5. Data Retention and Security

Information is retained for as long as reasonably necessary to provide services, maintain transaction and academic records, resolve disputes and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

6. Your Choices and Rights

You may request access to, correction of or deletion of eligible personal information, or ask to stop non-essential communications. Some information may need to be retained for legal, security or transaction-record purposes.

7. External Links and Children

Third-party websites and payment services have their own privacy practices. Our services are intended for adult medical professionals and are not directed to children.

8. Policy Updates

We may update this policy as our services or legal obligations change. The revised date will be shown on this page.

9. Contact

For privacy questions or requests, email [email protected]. Location: Pakistan.